Call Centre Data File
Call Centre Data File
Call Centre Data File

Consisting of circa 4,500 Call and Contact Centre sites in the UK, containing approximately 20,000 decision-makers. This unique tool has been developed specifically for marketing to and within this dynamic sector.

This industry-leading package accessed through CD-ROM, contains its own user friendly management software designed to optimise the detail within each record.

What information is available?

  • Contact Details
  • Company Personnel
  • Employee Breakdown
  • Data Record Method

Call Centre Information

  • Number of seats
  • Inbound
  • Outbound
  • Number of UK Call Centres
  • Total Number of Seats
  • Geographical Region Covered
  • Language Used
  • Main Telco Provider
  • Switchboard in Use
  • Predictive Dialler in Use
  • Interactive Voice Response
  • Automatic Call Distributor
  • Computer Telephony Integration
  • Web Enabled

Call Type Breakdown

  • Appointment Making
  • Response Handling
  • Marketing
  • Customer Service
  • Helpdesk

For further information, contact us