Call Centre Contacts | Call Centre Decision Makers Database

Call Centre

Call Centre Contacts & Call Centre Decision Makers

If you want to target call centres, this industry-leading database is unique. We’ve 4,500 Call and Contact Centre sites in the UK and details of some 20,000 decision-makers. The database comes on easy-to-use CD-ROM, with its own user friendly management software.

What information is available?

Appointment Making
Response Handling
Marketing
Customer Service
Helpdesk

Call Centre Information

Number of seats
Main Telco Provider
Inbound
Switchboard in Use
Outbound
Predictive Dialler in Use
Number of UK Call Centres
Interactive Voice Response
Total Number of Seats
Automatic Call Distributor
Geographical Region Covered
Computer Telephony Integration
Language Used
Web Enabled

Call Type Breakdown

Appointment Making
Response Handling
Marketing
Customer Service
Helpdesk

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