Call Centre Contacts | Call Centre Decision Makers Database
Call Centre Data File

Call Centre Contacts & Call Centre Decision Makers

If you want to target call centres, this industry-leading database is unique. We've 4,500 Call and Contact Centre sites in the UK and details of some 20,000 decision-makers. The database comes on easy-to-use CD-ROM, with its own user friendly management software.

What information is available?

  • Contact Details
  • Company Personnel
  • Employee Breakdown
  • Data Record Method

Call Centre Information

    Number of seats Main Telco Provider
    Inbound Switchboard in Use
    Outbound Predictive Dialler in Use
    Number of UK Call Centres Interactive Voice Response
    Total Number of Seats Automatic Call Distributor
    Geographical Region Covered Computer Telephony Integration
    Language Used Web Enabled

Call Type Breakdown

  • Appointment Making
  • Response Handling
  • Marketing
  • Customer Service
  • Helpdesk